Sunlight Saunas Return Policy
Deposits
All deposits are nonrefundable unless
Sunlight Saunas, Inc. (the “Seller”)
receives written notice from the Buyer
of any of Seller’s Goods (as defined
in the Uniform Commercial Code) that Buyer
is canceling such order for the Goods and
such notice is received by the Seller the
earlier of: (a) any time prior to Seller
beginning to prepare the Goods for shipment;
or, (b) within three (3) days of Buyer
placing the order for the Goods with the
Seller. Custom order (as defined below)
deposits are at all times nonrefundable.
Deposits are voided 1 year after purchase
date.
EXCEPT AS PROVIDED IN THIS POLICY, IN
NO EVENT MAY ORDERS BE CANCELLED OR RETURNED
TO SELLER. EXCEPT AS PROVIDED IN THIS POLICY,
IN NO EVENT WILL DEPOSITS NOR PAYMENTS
MADE BY BUYER TO SELLER FOR ORDERS FOR
GOODS BE REFUNDED TO BUYER. EXCEPT AS PROVIDED
IN THIS POLICY, BUYER SHALL AT ALL TIMES
REMAIN FULLY LIABLE FOR FULL PAYMENT OF
THE ORDER FOR GOODS.
Inspection and Acceptance.
Each delivery of Goods to a Buyer will
be inspected promptly by Buyer for damage
and defects. Buyer will notify Seller in
writing of all claimed damage or defects
within three (3) days of Buyer’s
receipt of the Goods. If Buyer fails to
so inspect or notify Seller, Buyer will
be deemed to have accepted the Goods and
to have waived any damage or defect, including
any damage or defect covered by any warranty
on the Goods (except as may be specifically
provided in such warranty). Seller reserves
the right to reject any damage or defect
claim that Seller believes is not valid,
or if Seller believes that such damage
or defect was caused by an act or omission
of the Buyer. Except as provided in this
policy, no Goods shall be subject to return
or cancellation after the order has been
accepted by Buyer pursuant to the terms
of this policy.
Cancellation and Return Policy.
Except for custom orders, Buyer may cancel
and return the Goods to Seller, subject
to the terms and conditions of this policy,
if Buyer provides written notice to Seller
within thirty (30) days of Buyer's receipt
of the Goods that Buyer does not accept
the Goods. Buyer understands, acknowledges
and agrees that any refund of any deposit
or payment to Seller is subject to the
terms and conditions of this policy, including
without limitation, the Deposit policy
as stated herein.
EXCEPT AS EXPRESSLY PROVIDED HEREIN, IN
NO EVENT MAY CUSTOM ORDERS BE CANCELLED
OR RETURNED TO SELLER. NEITHER DEPOSITS
NOR ANY PAYMENTS MADE BY BUYER TO SELLER
FOR CUSTOM ORDERS WILL BE REFUNDED TO BUYER.
BUYER SHALL AT ALL TIMES REMAIN FULLY LIABLE
FOR FULL PAYMENT OF THE CUSTOM ORDER. A "custom
order" shall mean any order from a
Buyer that is designed or manufactured
in whole or in part to Buyer's specifications.
In the event the Buyer elects to cancel
a non-custom order and return such Goods
pursuant to this policy, Buyer shall assume
all risk of loss associated with the return
as well as shipping, handling, restocking
and other fees, costs and expenses as described
in this policy and in connection therewith.
Seller reserves the right to refuse to
refund any deposit or payment or cancel
any payment due and owing until such time
as Seller (a) is in receipt of the Goods;
(b) has inspected the Goods; and, (c) in
Seller's discretion, has found such Goods
to be free of damage. ALL RETURNED GOODS
MUST BE IN THEIR ORIGINAL PACKAGING. In
addition to other legal and equitable remedies
available to Seller, Seller may refuse
to refund all or any portion of any deposit
or payment or cancel any payment due and
owing if the Buyer fails to fully comply
with or violates the terms and conditions
of this policy.
Shipping , Handling , Restocking
and Processing Fees, Costs and Expenses.
All cancelled or returned Goods shall
be subject to: (a) storage fees and costs
associated with re-routing the Goods; (b)
a handling and restocking fee in the amount
of $395 USD for each Signature, $150 USD for
each Solo sauna, and $50 USD for each Solopad;
(c) all shipping costs to and from the
Seller (collectively, the “Costs
and Fees”); and, (d) Seller providing
Buyer with a Return Merchandize Authorization
(“”RMA”) number. Buyer’s
failure to obtain the RMA number shall
result in Seller not accepting any shipment
and Buyer paying all Cost and Fees. All
such Costs and Fees as determined by Seller
shall be paid by Buyer to Seller upon demand
by Seller. At Seller’s option, Seller
may recoup and/or offset any Costs and
Fees from any deposits or payments made
by Buyer to Seller.
Insufficient Checks or ACH Transactions
Any insufficient checks or ACH transactions will be
charged a $25 fee and model will go
back into inventory.
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